Returns & Exchanges
We want you to be fully satisfied with your SP Connect gear, which is why we offer a 30-day return window for all unused electronic accessories and mounting systems in their original packaging. Our goal is to ensure your device stays secure and your shopping experience remains seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original retail packaging, ensuring all mounts, screws, and tools are included to qualify for a full refund.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Receive Refund
Once our technicians inspect the hardware for functionality and condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing